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Simple Troubleshooting for KUER Commercial Walk-Behind Floor Scrubbers

Author: admin     Publish Time: 2026-02-03      Origin: Site

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When using products like the KUER XS50D walk-behind floor scrubber, you may occasionally encounter minor malfunctions, such as the squeegee failing to pick up water or the brush not dispensing water. This article mainly introduces troubleshooting methods for squeegees failing to pick up water during daily use.


The squeegee is an important component of commercial floor scrubbers, quickly absorbing wastewater and keeping the floor dry after washing. However, after a period of use, it often fails to pick up water. So how do you solve these problems?


Step 1: Check the installation status of the squeegee strip


1. First, observe the condition of the squeegee strip and its fit to the floor. Adjust the height of the squeegee's casters to control the strip's height off the ground.


2. The rubber strips on both sides and in the middle of the squeegee should form an angle of 30"-45" with the floor for optimal water absorption.


3. If the strip is adjusted too low, the holes in the front of the squeegee strip will be blocked, resulting in poor or no water absorption.


4. If the rubber strip is adjusted too high, the squeegee strip will be suspended in the air, resulting in poor or no water absorption.


Step Two: Troubleshooting Each Component


1. Check if the drain pipe cap is tightened and if the drain pipe is worn.


2. Check if the wastewater filter is clogged and if the wastewater cap seal is detached or damaged.


3. Check if the suction motor and exhaust pipe are bent. If bent, adjust them promptly to ensure smooth airflow.


4. Check if the suction pipe is clogged. If clogged, remove the suction pipe and clear the blockage with a hard wooden stick.


By checking these steps, you can effectively rule out the problem of the squeegee failing to absorb water. If the problem persists after these four steps, consider whether the problem lies with the suction motor or other components. In this case, contact the relevant after-sales service personnel for assistance.


Solutions

FAQs

    Q How to get a quote or place an order?

    A
    You can contact us via our website, WhatsApp, or email, providing your model number, quantity, and delivery address. We will get in touch with you as soon as possible and provide you with the best possible quote.
  • Is your floor cleaning machine battery-powered or corded?

    Most of our models are powered by maintenance-free lead-acid batteries, providing 2-5 hours of continuous operation per charge. Some smaller walk-behind floor scrubbers, such as the KUER XS50D and KUER A65, use a corded power supply for convenient plug-and-play operation.
  • What types of commercial floor scrubbers do you offer?

    We offer a wide range of commercial floor scrubbers and sweepers, including corded push-type, cordless push-type, self-propelled, and ride-on models, to meet various cleaning needs and suit different floor types, such as concrete, marble, epoxy resin, and tile floors.
  • What is the cleaning efficiency of your machines?

    Cleaning efficiency depends on the model. For example, walk-behind models cover 1500–3000m² per hour, while ride-on models can clean up to 5000 m² per hour, significantly faster than traditional manual cleaning.
  • Can we be your agent?

    Welcome, we are looking for Global agent we will help agent improve the market and supply all the service like machine technical problem or other after-sales problem.
  • What services can we provide?

    Accepted Delivery Terms: FOB, CFR, CIF, EXW, FCA, DDP, DDU, Express Delivery;
    Accepted Payment Currency: USD, EUR, GBP, CNY;
    Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash;
    Language Spoken: English, Chinese, Spanish, Arabic, Russian.
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Kuer, a specialist brand of commercial floor scrubbers under Hefei Kuer Environmental Protection Technology Co., Ltd. boasts a 20,000 square meter intelligent manufacturing base.

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