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FAQ

Our company is committed to providing comprehensive valve warranty and training services to ensure that our customers have a thorough understanding and support for our products.
By delving into key knowledge and techniques such as valve types, fault diagnosis, maintenance, repair, and replacement, participants will be equipped to effectively address valve malfunctions and improve equipment reliability.

  • Q How to get a quote or place an order?

    A
    You can contact us via our website, WhatsApp, or email, providing your model number, quantity, and delivery address. We will get in touch with you as soon as possible and provide you with the best possible quote.

  • Q Is your floor cleaning machine battery-powered or corded?

    A
    Most of our models are powered by maintenance-free lead-acid batteries, providing 2-5 hours of continuous operation per charge. Some smaller walk-behind floor scrubbers, such as the KUER XS50D and KUER A65, use a corded power supply for convenient plug-and-play operation.

  • Q What types of commercial floor scrubbers do you offer?

    A We offer a wide range of commercial floor scrubbers and sweepers, including corded push-type, cordless push-type, self-propelled, and ride-on models, to meet various cleaning needs and suit different floor types, such as concrete, marble, epoxy resin, and tile floors.

  • Q What is the cleaning efficiency of your machines?

    A Cleaning efficiency depends on the model. For example, walk-behind models cover 1500–3000m² per hour, while ride-on models can clean up to 5000 m² per hour, significantly faster than traditional manual cleaning.

  • Q Can we be your agent?

    A Welcome, we are looking for Global agent we will help agent improve the market and supply all the service like machine technical problem or other after-sales problem.

  • Q What services can we provide?

    A
    Accepted Delivery Terms: FOB, CFR, CIF, EXW, FCA, DDP, DDU, Express Delivery;
    Accepted Payment Currency: USD, EUR, GBP, CNY;
    Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash;
    Language Spoken: English, Chinese, Spanish, Arabic, Russian.

  • Q What is warranty of products?

    A All of products with one year guarantee, any problem within one year, we will send new replaceable parts for free (except wearing parts).

  • Q How do you control your product quality?

    A
    Firstly, our cleaning equipment is in strict accordance with the ISO quality and CE system requirement.
    Secondly, each procedure is designated by a particular person.
    Thirdly, we have a professional QC team.

  • Q How to get a quote or place an order?

    A
    You can contact us via our website, WhatsApp, or email, providing your model number, quantity, and delivery address. We will get in touch with you as soon as possible and provide you with the best possible quote.

  • Q Is your floor cleaning machine battery-powered or corded?

    A
    Most of our models are powered by maintenance-free lead-acid batteries, providing 2-5 hours of continuous operation per charge. Some smaller walk-behind floor scrubbers, such as the KUER XS50D and KUER A65, use a corded power supply for convenient plug-and-play operation.

  • Q What types of commercial floor scrubbers do you offer?

    A We offer a wide range of commercial floor scrubbers and sweepers, including corded push-type, cordless push-type, self-propelled, and ride-on models, to meet various cleaning needs and suit different floor types, such as concrete, marble, epoxy resin, and tile floors.

  • Q What is the cleaning efficiency of your machines?

    A Cleaning efficiency depends on the model. For example, walk-behind models cover 1500–3000m² per hour, while ride-on models can clean up to 5000 m² per hour, significantly faster than traditional manual cleaning.

  • Q Can we be your agent?

    A Welcome, we are looking for Global agent we will help agent improve the market and supply all the service like machine technical problem or other after-sales problem.

  • Q What services can we provide?

    A
    Accepted Delivery Terms: FOB, CFR, CIF, EXW, FCA, DDP, DDU, Express Delivery;
    Accepted Payment Currency: USD, EUR, GBP, CNY;
    Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash;
    Language Spoken: English, Chinese, Spanish, Arabic, Russian.

  • Q What is warranty of products?

    A All of products with one year guarantee, any problem within one year, we will send new replaceable parts for free (except wearing parts).

  • Q How do you control your product quality?

    A
    Firstly, our cleaning equipment is in strict accordance with the ISO quality and CE system requirement.
    Secondly, each procedure is designated by a particular person.
    Thirdly, we have a professional QC team.
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Kuer, a specialist brand of commercial floor scrubbers under Hefei Kuer Environmental Protection Technology Co., Ltd. boasts a 20,000 square meter intelligent manufacturing base.

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 +86-19535058541
 +8619535058541
 No. 19, Xiangpu Road, Taohua Town, Feixi County, Hefei City, Anhui Province
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